Funky Toys Return & Refund Policy
At Funky Toys, customer satisfaction is our priority. We stand behind the quality of every product and provide a straightforward return and refund process that reflects the standards of top-tier eCommerce brands.
1. Eligibility for Returns
We accept returns for:
All returned products must meet the following requirements:
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Condition: New, unused, and in original packaging
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Location: United States or Canada
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Return period: Within 30 days of delivery
2. Exchanges
Exchanges are accepted for eligible items.
All exchanges follow the same process as returns.
3. How to Start a Return
To initiate a return:
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Provide your order number when requesting a return.
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A prepaid return mailing label will be provided.
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Pack the item securely in its original packaging and ship it using the supplied label.
Return Method: By mail
Return Label: Included in the package, free of charge
4. Return Window
Returns must be initiated within 30 days of the delivery date.
Requests made after this period cannot be accepted.
5. Restocking Fees
There are no restocking fees.
All approved returns are processed at no additional cost.
6. Refund Timeline
Once the returned item is received and inspected, refunds are issued to the original method of payment.
Refund processing time:
Up to 30 days from the date the return is received and approved.
7. Non-Returnable Items
Returns are not accepted for:
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Items not returned in original condition
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Products with visible wear, damage, or missing parts
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Items returned after the 30-day window
8. Damaged or Incorrect Items
If an item arrives defective, damaged, or incorrect:
9. Policy Confirmation
By purchasing from Funky Toys, you acknowledge that this Return & Refund Policy applies to eligible orders shipped within the United States and Canada.
